Contact Us — 97 Lottery
Thanks for reaching out to 97 Lottery. Use this page to submit support requests, share feedback, or discuss partnerships. Clear, concise details help us verify the issue quickly and reply with actionable next steps.
Tip: include the exact page title or URL, the steps you took, any visible message or code, and the expected result.
How We Can Help
- General support: questions about result cards, timing windows, caps, and settlement notes.
- Technical issues: slow pages, layout glitches, tracker mismatches, or accessibility concerns.
- Content feedback: clarity improvements for rules, examples, or assumptions on a given page.
- Partnership & media: collaboration ideas, coverage requests, and approved brand usage.
What to Include in Your Message
- Subject & page: the page title or URL you are referring to.
- Exact steps: a short, ordered list of what you tried (include time if relevant).
- Observed result: the message, number set, or code you saw.
- Expected outcome: a single sentence describing what you expected.
- Attachments (optional): one screenshot with the visible timestamp or reason code.
This structure lets us investigate and respond without unnecessary back-and-forth.
Response Timeline
- Support & feedback: typically within 1–2 business days.
- Technical investigation: complex cases may take longer while we reproduce and verify.
- Partnership proposals: reviewed weekly; we reply with next steps if there’s a fit.
Additional Notes
- Set device time to automatic so timestamps match server logs.
- Reload the page before reporting to ensure you’re seeing the latest version.
- Do not include sensitive credentials in your message.